Question on donating

Re: Question on donating

Postby KillerOs13 » Sun Dec 07, 2014 6:26 pm

I've had a problem with the last update not showing my subscription status correctly. I subscribed through flexiblesurvival.com and now it's not reflecting my $15/mo recurring. Any reason why it's not working properly?
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Re: Question on donating

Postby nukuv » Mon Dec 15, 2014 12:40 pm

My notes are a bit scattered. Can you reply to whatever email exchange we had so I can get back on top of this?
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Re: Question on donating

Postby nukuv » Wed Dec 17, 2014 8:56 pm

My apologies, trying to track this particular donation, what did it go towards?
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Re: Question on donating

Postby KillerOs13 » Thu Dec 18, 2014 10:35 pm

No worries, your fix solved my problem. Thanks for working on it!
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Re: Question on donating

Postby Shoggoth on the Roof » Thu Dec 25, 2014 12:03 pm

Since the change to donations was made, I'm not able to donate. Every time I try, I get a "transaction declined" message.
A big monster like that on such a pointed roof... You may ask 'how does it stay up there, if it's so difficult?'

That, I can tell you in one word: tentacles!
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Re: Question on donating

Postby nukuv » Thu Dec 25, 2014 1:12 pm

Try removing your card and adding it back in?
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Re: Question on donating

Postby Shoggoth on the Roof » Thu Dec 25, 2014 1:19 pm

Yup, tried that twice.

My card's about to expire, so I don't think that there's really a lot of reason to try figuring out what the problem is yet, but I wanted to put it out there in case other people were having the same issue.
A big monster like that on such a pointed roof... You may ask 'how does it stay up there, if it's so difficult?'

That, I can tell you in one word: tentacles!
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Re: Question on donating

Postby nukuv » Thu Dec 25, 2014 1:21 pm

Sorry it's giving you troubles :(

By the time it's asking for authorization, it's out of our hands and in the loving grasp of authorize.net, who either gives us a thumbs up or down.
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Re: Question on donating

Postby Shoggoth on the Roof » Thu Dec 25, 2014 2:02 pm

Yeah, figured that was the case.
A big monster like that on such a pointed roof... You may ask 'how does it stay up there, if it's so difficult?'

That, I can tell you in one word: tentacles!
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Re: Question on donating

Postby nukuv » Thu Dec 25, 2014 4:34 pm

We still take Paypal, if that helps? It should be on the same page.
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